Cost Cutting:
How, When & How Much. |
 |
-100% |
Line Rental Charges
With VoxOffice you can connect to telephone companies over the internet
using VoIP. In many cases you can do away with ISDN lines altogether,
saving on expensive line rental charges. Soft Telecom will recommend
VoIP providers and implement the solution for you.
Estimated reduction in line rental charges using VoIP exclusively.
|
-40% |
Landline Call
Charges
Connect to VoIP telephone companies and avail of discounted termination
charges for local, national and international destinations. It is
also possible to provide local numbers in European and other international
destinations. Should you have bandwidth service issues, Vox will automatically
fall back to ISDN lines if available.
Estimated reduction in landline call charges for typical SME. |
-30% |
Mobile Call Charges
VoxOffice customers have access to a mobile VoIP gateway over the
internet. Landline to mobile calls often account for more than 50%
of all telecoms spend. Using the gateway can significantly reduce
these costs. This service is available to all customers with support
contracts and there are no setup or rental charges.
Estimated reduction in landline to mobile calls for typical SME. |
-100% |
Branch Offices
Customers with more then one office are well positioned to take advantage
of VoIP. Each site can be connected over the internet with 100% savings
for inter office calls. Intelligent call routing between offices can
also improve efficiencies in your business.
Estimated reduction in call charges between branch offices. |
-66% |
Hosted PBX
VoxOffice is 100% software based and so can be hosted off-site with
an ISP. Customers can use a single PBX instead of having one on each
site. If you consider the line-rental savings in this scenario then
the overall impact to the bottom line is considerable. Soft Telecom
are now providing virtualised hosted PBX solutions to customers.
Estimated reduction in PBX capital expenditure for a 3 office
company. |
-30% |
Handset Hardware
Vox is based on the SIP protocol. This means you are free to source
handsets, adaptors, softphones and other peripheral devices from 3rd
party vendors.
Estimated saving on SIP handset procurement including use of
softphones versus proprietary handsets from the PBX vendor |
 |
-70% |
PBX Management
With VoxOffice you can bring management of the PBX in-house. "Adds,
Moves and Changes" can be handled locally by IT staff or remotely
by Soft Telecom. Expensive site visits by PBX engineers are a thing
of the past.
Estimated reduction in PBX management charges over 12 months |
-15% |
Call Analytics
VoxOffice includes sophisticated call analysis tools. Each
PBX call is analysed, costed and can be queried all the way down to
individual extensions. Realtime access to this data can help indentify
bottlenecks and inefficiencies in your organisation.
Estimated sales revenue re-captured. This is otherwise lost through
abandoned calls and poor call flow tracking. |
-15% |
Tele-Working
Remote workers can connect into the PBX over broadband. Opportunities
to implement more flexible work practices without sacrificing performance
can improve the way your business works.
Estimated employee cost savings through retention (maternity
leave, long commutes & other factors), shared hot desking, reduced
office expenses and rehire costs (after employee re-location) |
 |
-50% |
Upgrade Cycle
Another advantage of a software PBX is the upgrade cycle. Remote software
upgrades over the life of the PBX provide a steady stream of enhancements
and new features. All customers with support contracts are entitled
to remote upgrades. Current upgrade cycle is about 3 months.
Estimated saving on PBX hardware upgrades over a 9 year life
cycle. |
-60% |
Hardware Costs
VoxOffice runs on nearly any Intel server. This server can
be upgraded or replaced over the life of the PBX. By purchasing Vox
you have invested in a software license which is perpetual. With hardware
PBX systems you are at the mercy of expensive hardware replacements
and module upgrades.
Estimated saving on PBX hardware replacement over 9 year life
cycle based on 50 user PBX server. |
-70% |
PBX Integration
VoxOffice is completely open. The built in web services engine
allows you to connect other software systems directly to it. If you
take the call history database, for example, and attach it to your
CRM system, you can extract meaningful business intelligence.
Estimated saving over bespoke software development to integrate
PBX data into other applications with PBX SDK. |
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*Estimates are based on actual savings
experienced by VoxOffice customers. More information and case studies
are available on request.
Every customer environment is different. Some or all
of the above opportunities maybe relevant to your business.
Using VoIP over the internet requires adequate broadband
quality and capacity. Please contact us directly for an infrastructure
assessment.
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