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Page 84 of 128
PBX Objects
VoxOffice™ 2.5.5
PBX Server Administration
Timers
A useful feature of VoxOffice is the ability to apply timers to Call Queues and/or IVRs.
Timers set the times at which the Call Queue or IVR will operate. Selecting Timers will
launch the familiar list screen. Adding a Timer simply involves completing a Name field and
clicking ‘Apply’.
Clicking the ‘Edit’ icon for an existing Timer launches the following pop-up.
Figure 84 - Timer
Completing the drop down menus for ‘From’ and ‘To’ and clicking Apply will set the times
at which the IVR or Call Queue will operate. A range of different ‘From’ and ‘To’ times can
be specified for the Queue or IVR if required.
Once the Timer is set up it must then be applied to a Queue or IVR. Select Extensions in the
PBX Configuration menu and select the relevant IVR or Call Queue Extension. Click the Edit
icon and select the desired Timer from the drop-box and click ‘Apply’. The Timer is now
activated.