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PBX Server Administration
Table of Contents
TABLE OF CONTENTS
2
INTRODUCTION
4
APPLICATION AND SERVER OVERVIEW
5
QUICK START GUIDE
6
INTRODUCTION
6
LOGGING IN
6
NAME YOUR VIRTUAL PBX
7
DDI (DIRECT DIAL INWARDS)
7
EXTENSIONS
7
CALL PICK-UP GROUPS
7
USERS
7
PBX GREETINGS
8
HUNT GROUPS
8
IVR
8
CALL QUEUES
9
DDI MAPPING
9
PBX ACCESS
11
ADMINISTRATOR
11
REALTIME MANAGER
12
PBX CONFIGURATION
16
SYSTEM PROPERTIES
16
SERVER
17
FILE PATHS
18
COMMANDS
19
VOICEMAIL
20
DIALLING
24
ADDRESS BOOK
25
CALL RECORDING
26
VOX REPORTS
28
SMTP
29
VIRTUAL PBXS
31
EXTENSIONS
33
DDI
36
DDI
MAPPING
38
CALL PICKUP GROUP
40
LABELS
41
PBX OBJECTS
42